eMachines Customer Care
eMachines is committed to delivering a great computer experience — not only with an exciting line of affordable performance products, but with friendly and knowledgeable people who stand behind them.
We work hard to make your eMachines experience easy. And that means giving you great choices, making products simple
to set up and operate right out of the box, and being there to support you whenever you need us.
Your new eMachines notebook is protected by a warranty that’s effective from the date of purchase. Details about your warranty are included in the box your notebook was shipped in. Our warranty includes:
❂guarantee on parts and labor
❂technical support through our website, email, and telephone If you have a question about your notebook, just ask us!
before you contact us
Please have the following information ready before you contact us:
❂product model name and number, and serial number
You can find this information on the Customer Care label located on the bottom of your notebook.
❂exact text of any applicable error messages
Please copy down the exact text of your error messages. This will help us diagnose and solve your problem.
❂operating system type and version
To find this information, click Start,
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