Epson 1080 UB Where To Get Help, Internet Support, Speak to a Support Representative, Purchase Supplies and Accessories

■Dim the room lights and turn off any fluorescent lights. Make sure the projector is not in direct sunlight.

■Turn off nearby equipment that emits infrared energy, such as a radiant room heater.

■Make sure there are no objects between the remote control and the IR receiver.

Where To Get Help

Internet Support

Epson provides technical assistance 24 hours a day at epson.com/support. Here you can access troubleshooting information, download product documentation, and receive technical advice through e-mail.

Speak to a Support Representative

To use the Epson PrivateLine Support service, call (800) 637-7661and enter the PIN on the Epson PrivateLine Support card that came with your projector. This is the fastest way of speaking to a live representative, and it’s free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period.

You may also speak with a projector support specialist by dialing one of these numbers:

■U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday

■Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday

Days and hours of support are subject to change without notice. Toll or long distance charges may apply.

Before you call, please have the following information ready:

■Product name (PowerLite Home Cinema 1080 UB)

■Product serial number (located on the bottom of the projector)

■Computer configuration, if you’re connected to a computer

■Description of the problem

Purchase Supplies and Accessories

You can purchase screens, carrying cases, or other accessories from an authorized Epson reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). To purchase online, visit www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).

60 Problem Solving