Using the Head Cleaning Utility

1.Make sure the printer is turned on but not printing, and the B black and

A color ink out lights are off.

2.Start an application and open a document.

3.Access the printer settings dialog box as described in “Printing with Windows” on page 13 or “Printing with a Macintosh” on page 16.

4.Click the Utility tab (Windows) or the

Utility icon (Macintosh). You see the Utility menu.

Head Cleaning utility

5.Click the Head Cleaning icon.

Follow the instructions on the screen to clean the print head. Cleaning takes a little over a minute, during which the printer makes some noise and the P power light flashes.

Never turn off the printer while the P power light is flashing, unless the printer hasn’t moved or made noise for more than 5 minutes.

6.When the P power light stops flashing, run a nozzle check to test the results and reset the cleaning cycle.

Make sure paper is loaded in the printer and click Print nozzle check pattern (Windows) or Confirmation (Macintosh). Then click Next. The nozzle check pattern prints on your printer; see “Examining the Nozzle Check Pattern” on page 30 for details.

7.If the nozzle check pattern is filled in completely, click Finish.

If the pattern is missing dots, click Clean to clean again. If you don’t see any improvement in the print quality after cleaning two or three times, check the solutions in “Problems Getting Good Print Quality” on page 42.

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