If your printout is faint or has gaps in the image . . .

Make sure the print head nozzles are not clogged. To clean the print head, see page 27.

Make sure your paper isn’t damaged, old, dirty, or loaded face down (the printable surface should be loaded face up). If it is, reload a new stack of paper with the printable side up.

If your printout is grainy . . .

Try using a higher quality paper.

Make sure you set the Quality/Speed slider to the Quality setting in our printer software; see page 15 (Windows) or page 17 (Macintosh) for instructions.

Run the Print Head Alignment Utility. See page 35 for instructions.

You may need to increase the image resolution or print it in a smaller size. See your application software documentation for instructions.

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If your printout contains incorrect or missing colors . . .

Make sure the Ink setting is set to Color for color images.

Make sure the print head nozzles are clean. See page 27 for instructions.

Make sure the ink cartridges aren’t low on ink or too old. If either ink out light is flashing, replace the ink cartridge; see page 30. If your ink cartridge is more than six months old, see page 33.

Try using Automatic mode. See page 15 (Windows) or page 17 (Macintosh) for instructions.

With Photoshop 5.0, make sure you’re not using two color management options at the same time; see page 26 for details.

Your printed colors can never exactly match your on-screen colors. However, you can get as close as possible using your printer software’s color matching options, see page 23.