Bonus Software Technical Support
For technical support on any of the creative applications on the EPSON CD-ROM, first check the Help menu or electronic manuals that came with the bonus software. If you still need help, contact the software manufacturer as described below.
| | Altamira Group | |
Contact | | Genuine Fractals 2.0 | Vivid Details Test |
method | Adobe Photoshop 5.0 LE | Trial Version | Strip 2.0 |
| | | |
Phone | Direct Support Programs: | (800) 913-3391 or | (530) 432-2365 |
| Macintosh: (206) 675-6203 | (818) 556-6099 | 8 AM to 5 PM, PST, |
| Windows: (206) 675-6303 | 9 AM to 6 PM, PST, | Monday–Friday |
| 6 AM to 5 PM, PST, | Monday–Friday | |
| Monday–Friday* | | |
| | | |
Fax | Faxback: | — | — |
| (650) 556-8481** | | |
| | | |
Online | Standard free support: | — | Free support: |
| http://www.adobe.com/ | | http://www.vividdetails/ |
| supportservice/ | | techsupport.html |
| custsupport/ | | |
| | | |
E-mail | techdocs@adobe.com | Techsupport@altamira- | Free support: |
| | group.com | help@vividdetails.com |
| | | |
*Once you’ve registered Photoshop 5.0 LE, you are eligible for a complimentary single-incident call to Technical Support. After the initial support, other Support options (such as 900 number access for Pay-As-You-Go Support and yearly support contracts) are available through the Adobe CustomerFirst program. For additional information, go to the Adobe web site at: http://www.adobe.com/supportservice/custsupport/cfdetails.html.
**Adobe FaxYi, a fax-on-demand system, can fax you any of more than 1,000 technical and customer service documents. Just call from a touch-tone phone and follow the recorded instuctions. All documents available through Adobe FaxYi are also available through e-mail.
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