Problem Solving
This section gives you the basics for diagnosing and solving printer problems.
■First see “Diagnosing Printer Problems” below to determine the problem’s cause.
■Then see “Problems and Solutions” on page 40 for solutions to problems.
It’s a good idea to check EPSON’s web site periodically for possible updates to your printer driver. Visit www.epson.com and check the section for your product to see if there is a new driver available for downloading to your computer. Also check the FAQs (Frequently Asked Questions) for additional tips on using your printer software.
Diagnosing Printer Problems
You can diagnose some problems by checking the printer’s control panel lights, as described below. It may also be helpful to try running a printer operation check; see page 39 for instructions.
Checking the Control Panel Lights
load/eject button | power light |
paper out light 
black ink out light
color ink out light
cleaning button power button
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