■If you’re using photo-editing software like Adobe Photoshop or Photoshop Elements, make sure you select File > Import > EPSON Expression 1680 as your source. If you’re using the SilverFast Plug-in with a program like Photoshop, select File > Import > SilverFast (Epson Expr 1680).

■Make sure the SCSI ID switch on the back of the scanner is not set to the asterisk (*), and that it’s set to a number that doesn’t conflict with any other SCSI devices. If you reset the SCSI ID switch, turn the scanner off and then on again. Then restart your computer.

■Make sure you have enough memory to scan your image. If you’re scanning a large image or scanning at a high resolution, close any unnecessary programs. For Mac OS 8.6 to 9.x, try increasing the memory of the host application. If your computer still doesn’t have enough memory to process the image, try scanning at a lower resolution, or select part of the image to scan. If you still cannot scan, you may need to upgrade your RAM.

■If you have a ZIP drive, it may be interfering with your scanner. Disconnect your ZIP drive, restart your computer, then try scanning.

■If you’re using the optional automatic document feeder, run EPSON Scan in Office Mode or Professional Mode, and select ADF as the Document Source. Also, make sure the original document is inserted face up.

When previewing a scan, you see a message that the document could not be located.

Make sure you’ve selected the correct Document Type in EPSON Scan.

Software Problems

EPSON Scan doesn’t work properly.

■Make sure the system requirements are correct for your software. See the requirements beginning on page 57.

■Check your computer’s memory. If you’re running other software at the same time, using RAM resident programs, or have many device drivers, the computer may not have enough memory. (See your software and computer manuals.) If you’re scanning a large image or scanning at a high resolution, your computer may not have enough memory to process the image.

Solving Problems 43