Epson 1810p Solving Problems

Solving Problems

This chapter helps you solve problems with your projector, and tells you how to contact technical support for problems you can’t solve yourself. The following information is included:

■Using the projector’s on-screen help system

■What to do when the projector’s status lights flash

■Solving projector operation problems

■Solving problems with the image or sound

■Solving problems with the remote control

■Contacting technical support

Contents

Page Important Safety Information Copyright Notice Trademarks Contents Other Equipment Fine-Tuning the Projector Restoring the Default Settings Six-AxisColor Adjustment Customizing Projector Features Page Welcome Getting More Information Page Additional Components Optional Accessories Page Displaying and Adjusting the Image note TBD Also keep these considerations in mind: ■Place the projector on a sturdy, level surface 14Displaying and Adjusting the Image page Follow these steps to turn on the projector: 1. Open the A/V mute slide (lens cover) The Power light turns orange 16Displaying and Adjusting the Image Using the Direct Power On Function Shutting Down the Projector You Can’t Project an Image The Projector and Notebook Don’t Display the Same Image If you’re using a PC notebook: If you’re using Mac OS X: Adjusting the Height of the Image Focusing and Zooming the Image Adjusting the Image Shape Automatic Image Adjustment Using Quick Corner Using Keystone Correction Selecting the Color Mode Resizing Video Images Presenting with the Remote Control Switching Between Picture Sources Turning Off the Picture and Sound Stopping Action Zooming Part of Your Image Controlling the Volume Using the Pointer Tool Customizing the Pointer Tool Setting the Projector ID Setting the Remote Control ID Connecting to Computers and Other Equipment Connecting to the Computer Port Connecting the Cable for Remote Mouse Control Page Connecting a Composite Video Source Connecting an S-VideoSource Connecting a Component Video Source Connecting an RGB Video Source Monitor Out Page Connecting External Speakers Page Fine-Tuningthe Projector To display the menu screen, press the You see a menu screen similar to the one below: grayed out or unavailable, depending on the selected source.) 48Fine-Tuningthe Projector Restoring the Default Settings Presentation: For making presentations with color materials in bright rooms Text: For making presentations with black-and-whitematerials in bright rooms Theatre: For watching movies in a darkened room; gives images a natural tone Photo: For vivid, high-contraststill images in a bright room Sports: For vivid TV images projected in a bright room Six-AxisColor Adjustment Select the color axis you want to adjust and press with the color, press Esc 6.Repeat steps 4 and 5 for each color axis you want to adjust 1.Press the Menu button and select the Signal menu 52Fine-Tuningthe Projector ■Auto Setup ■Tracking Adjust this value to eliminate vertical stripes in computer images ■Sync Adjust this value if computer images appear blurry or flicker Lets you choose from three pointer shapes. See page 31 for more information Raises or lowers the volume of the projector’s speaker 54Fine-Tuningthe Projector Enabling Password Protection 2.Use the pointer button to select Password and press Enter When you see a message asking if you want to change the password, select Hold down the When you see a confirmation message, reenter the password. Then press the 56Fine-Tuningthe Projector Creating Your Own Startup Screen Capturing the Image 2.Highlight User’s Logo and press Enter User’s Logo When you see a message asking Choose this image as the user’s logo Disabling the Projector’s Buttons Create a custom startup screen, as described on page 60Fine-Tuningthe Projector This function is not used for the PowerLite 1810p Select from nine languages to be used for the projector menus 3.Select Extended > Multi-screen Start by setting the 6.Adjust and match the brightness of Levels 2, 3, and If you are using three or more projectors, repeat steps 62Fine-Tuningthe Projector Maintaining the Projector Clean the lens whenever you notice dirt or dust on the surface Use a canister of compressed air to remove dust Before you clean the case, turn off the projector and unplug the power cord ■To remove dirt or dust, wipe the case with a soft, dry, lint-freecloth 64Maintaining the Projector Follow these steps: 1.Turn off the projector and unplug the power cord You can remove the air filter to clean both sides (see page 68) It is time to replace the lamp when: ■The projected image gets darker or starts to deteriorate The message as soon as possible ■The lamp warning light flashes red (the lamp is burnt out) Follow these steps to replace the lamp and air filter: 4.Loosen the two screws holding the lamp in place (you can’t remove them) 5. Hold the lamp as shown and pull it straight out 7.Once the lamp is fully inserted, tighten its screws 8.Replace the lamp cover, then tighten its screw 9.Slide out the air filter on the bottom of the projector and remove it 10.Slide in the new air filter until it clicks in place Resetting the Lamp Timer Checking Lamp Usage When replacing batteries, take the following precautions: ■Do not expose batteries to heat or flame ■Dispose of used batteries according to local regulations Replace the batteries in the remote control as described below: 1.Turn the remote control over Page Page Solving Problems Page What To Do When the Lights Flash Status lights (continued) 76Solving Problems The power doesn’t turn on The buttons on the projector don’t work No image appears on the screen ■Make sure the cables are connected correctly, as described on page If you’re using a PC notebook: Hold down the notebook’s manual or online help for details If you’re using Mac OS X: The message Not Supported is displayed Only part of the computer image is displayed The image isn’t square, but keystone-shaped The image contains static or noise The image is blurry ■There may be dirt or smears on the lens. Clean the lens as described on page ■Adjust the focus using the focus ring (see page 22) 80Solving Problems If further adjustment is needed, you can 2.Adjust the Tracking to eliminate vertical bands 3. Adjust the Sync setting to increase the image sharpness The image is too light or dark, or colors are incorrect If you’re displaying video, adjust the There is no sound, or the sound is not loud enough The projector doesn’t respond to remote control commands Epson provides these technical support services: Internet Support support website Presenters Online Speak to a Support Representative Projector Installation 86Projector Installation Technical Specifications General Projection Lamp Remote Control Dimensions Electrical Environmental Safety and Approvals Compatible Video Formats Compatible video formats 90Technical Specifications Compatible video formats (continued) Page Notices Do not operate the projector in a Except as specifically explained in this User’s Guide ■Do not place the projector where the cord can be walked on 94Notices For United States Users ■Reorient or relocate the receiving antenna ■Increase the separation between the equipment and receiver ■Consult the dealer or an experienced radio/TV technician for help WARNING For Canadian Users 96Notices Index 98Index Page 100Index