Solving Problems

See “Diagnosing Printer Problems” on page 74 to help determine what the cause of your printer problem may be. Then see these sections for solutions:

■“Setup and Software Installation Problems” on page 76

■“Printer Problems” on page 77

■“Quality Problems” on page 78

■“Paper Problems” on page 80

■“Miscellaneous Problems” on page 81

■“Uninstalling and Reinstalling Printer Software” on page 82

■“Where To Get Help” on page 83

Tip: It’s a good idea to check EPSON’s support web site periodically for free updates to your printer driver. Visit http://support.epson.com. Download instructions are posted for your convenience.

Printer Parts

Paper support and extension

 

 

 

 

Sheet feeder

Roll paper

Roll paper

 

 

 

Control panel

holder

edge guide

 

 

 

 

 

Left

Output tray

 

 

 

 

and extensions

 

 

 

 

edge

 

 

 

 

 

 

 

 

 

guide

 

 

 

 

 

 

 

 

 

 

Manual

Auto cutter connector

(Automatic roll paper cutter

Adjust lever

Interface ports

feed

and basket not pictured)

slot

73