Quality Problems
You see banding (light lines).
■Clean the print head; see page 57 for instructions.
■Select a higher print quality and turn off High Speed mode; see page 28 (Windows) or page 30 (Macintosh).
■Select the correct Type (Windows) or Media Type (Macintosh) for your paper; see page 32.
■Make sure the printable side of the paper is face up; it’s usually whiter or shinier.
■Check the adjust lever. Set it to m for most papers. For roll paper, see page 12; for thick paper, see page 17.
■The ink cartridges may need replacing; see page 59.
■Align the print head as described on page 65.
Your print is blurry or smeared.
■Make sure your paper isn’t damp, curled, or loaded face down (load new paper face up).
■Use a support sheet with special paper, or try loading your paper one sheet at a time.
■Make sure your paper meets the specifications listed in the
■Use EPSON papers for proper saturation and absorption of genuine EPSON inks.
■Check the adjust lever. Set it to m for most papers. For roll paper, see page 12; for thick paper, see page 17.
■Align the print head as described on page 65.
■Clean the automatic roll paper cutter (see page 68) and/or the paper rollers (see page 69).
78 Solving Problems