Your printout is faint or has gaps.

■Clean the print head; see page 57 for instructions.

■The ink cartridges may be old or low on ink; see page 59.

■Select the correct Type (Windows) or Media Type (Macintosh); see page 32.

■Make sure your paper isn’t damaged, old, dirty, or loaded face down. For best results, use genuine EPSON paper.

Your printout is grainy.

■Use a higher quality paper or select a higher Quality Type (Windows; page 28) or Print Quality (Macintosh; page 30).

■Align the print head as described on page 65.

■Increase the image resolution or print it in a smaller size; see your software documentation.

■Make sure you’re not printing a PostScript® file.

You see wrong or missing colors.

■Make sure Black Ink Only is off (Windows) or Color ink is selected (Macintosh), even when printing black and white photographs.

■Clean the print head; see page 57 for instructions.

■The ink cartridges may be old or low on ink; see page 59.

■Try turning off PhotoEnhance.™ Also check if you’re using a special effect that alters image colors, like Sepia.

■If the contrast looks weak or detail is missing from the shadows, turn off EPSON Natural Color (Macintosh) or

EPSON Vivid Color

(Windows).

■Try changing the Gamma setting. See page 28 (Windows) or page 30 (Macintosh).

■Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. See the Photoshop color management instructions on page 48. If your photos have a green or pink color cast after using color management, see the solutions on page 56.

Solving Problems 79