Your printout is faint or has gaps.

Clean the print head; see page 57 for instructions.

The ink cartridges may be old or low on ink; see page 59.

Select the correct Type (Windows) or Media Type (Macintosh); see page 32.

Make sure your paper isn’t damaged, old, dirty, or loaded face down. For best results, use genuine EPSON paper.

Your printout is grainy.

Use a higher quality paper or select a higher Quality Type (Windows; page 28) or Print Quality (Macintosh; page 30).

Align the print head as described on page 65.

Increase the image resolution or print it in a smaller size; see your software documentation.

Make sure you’re not printing a PostScript® file.

You see wrong or missing colors.

Make sure Black Ink Only is off (Windows) or Color ink is selected (Macintosh), even when printing black and white photographs.

Clean the print head; see page 57 for instructions.

The ink cartridges may be old or low on ink; see page 59.

Try turning off PhotoEnhance.Also check if you’re using a special effect that alters image colors, like Sepia.

If the contrast looks weak or detail is missing from the shadows, turn off EPSON Natural Color (Macintosh) or

EPSON Vivid Color

(Windows).

Try changing the Gamma setting. See page 28 (Windows) or page 30 (Macintosh).

Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. See the Photoshop color management instructions on page 48. If your photos have a green or pink color cast after using color management, see the solutions on page 56.

Solving Problems 79