Miscellaneous
Problems
The image is inverted, as if viewed in a mirror.
Turn off Mirror Image (Windows) or Flip Horizontal (Macintosh) in the printer software, or the mirror setting in your program. See
page 28 (Windows) or page 30 (Macintosh) for instructions.
The printer prints blank pages.
■Make sure your printer is selected in the Print window, or in the Macintosh Chooser or Print Center.
■Clean the print head; see page 57 for instructions.
You see incorrect characters.
■Make sure the interface cable is securely connected at both ends and meets the system requirements on page 85.
■Make sure your printer is selected in the Print window, or in the Macintosh Chooser or Print Center.
■If you’re using a switch box or USB hub with your printer, connect the printer directly to your computer instead.
The margins are incorrect.
■Make sure the paper settings are correct for your paper size. See page 20 (Windows), page 26 (Macintosh OS 8.6 to 9.x), or page 22 (Macintosh OS X).
■Choose the correct margins for your paper size. The margins must be within the printable area of the page; see “Printer Specifications” in your
■Place your paper against the right side of the feeder with the left edge guide snug against it.
■If you’re using the manual feed slot, make sure the paper is loaded as described on page 17.
■Make sure the Borderless setting is set correctly for your margins; see page 32 for roll paper or page 43 for cut sheets.
Too many copies are printing.
Make sure that the Copies option in your printer software or program is not set for multiple copies.
Image size/position is incorrect.
Make sure the paper and layout options are set correctly.
Solving Problems 81