Paper Problems
Paper doesn’t eject fully or is wrinkled.
■If the paper doesn’t eject fully,
you may have set the wrong paper size. Press the m paper button to eject the paper, then select the correct paper size.
■If it’s wrinkled when it ejects, the paper may be damp or too thin. Load new paper.
Paper sheets don’t feed correctly or jam in the printer.
■If paper doesn’t feed or multiple pages feed, remove it from the sheet feeder. Fan the edges of the sheets, reload them against the right side of the feeder, and slide the left edge guide against the paper, but not too tightly. Don’t load paper above the arrow on the left edge guide.
■If paper jams, press the m paper button. If necessary, open the cover and remove any jammed
or torn pieces. Load new paper and press the m paper button.
Thick paper doesn’t feed correctly or jams in the printer.
Carefully follow the steps on
page 17 to use the manual feed slot.
Roll paper doesn’t feed correctly or jams in the printer.
■Cut the end of the paper straight across. If it’s cut diagonally, the paper won’t feed smoothly.
■If the roll paper end is curled, place the end inside a folded sheet of paper and roll it backwards against the curl.
■Make sure the paper is loaded in the roll paper feeder, not the sheet feeder; see page 12.
■As you load the paper, gently hold it in the roll paper feeder and press the z roll paper button; don’t force the paper in.
■Select Roll as the Source (Windows), Roll Paper as the Paper Source (Mac 8.6 to 9.x), or Stylus Photo 2200(Roll Paper) as the Format for and Printer option (Mac OS X). Other settings will feed too much paper.
■If extra paper feeds, press the z roll paper button for three seconds to rewind the paper all the way (repeat if necessary). If the m paper light is on, press the m paper button. Reload the paper as described on page 12.
80 Solving Problems