The camera may be connected to your computer. When it’s connected, you can’t use any of the controls on the camera itself. See Chapter 7 for instructions on taking pictures from your computer.

The “pictures remaining” number on the display panel doesn’t decrease after you take a picture or record a message.

Your camera is operating correctly. The total number of pictures you can store depends on your pictures’ content and messages’ length. So the number doesn’t always change, especially when you’re using standard image quality.

You get an error message when you try to transfer your pictures to the computer.

Make sure the cable is connected correctly as described in Chapter 3.

Make sure your camera is turned on and the batteries have enough power.

Check the serial port settings in your Image Expert software. You may need to change the Port and Speed serial connection settings to Auto. On some older computers, you may need to lower the baud rate. Try setting the baud rate to 38,400 or lower.

Make sure the port to which your camera is connected is properly configured and that the Base I/O port address and the Interrupt Request Number (IRQ) assigned to the port are not in conflict with any other devices.

Check the port setting in your Windows Control panel. You may need to set your port to a faster speed, lower the FIFO buffer size (advanced serial port configuration), or adjust the speed in your software. See Chapter 7 for more information.

Avoid opening or working with other software applications while the camera and computer are communicating.

You can’t install an album from a diskette to your Windows NT 3.51 system.

Try copying the album to your computer instead.

Maintenance and Troubleshooting 9-3