◗If you’re using Windows 3.1, this method of getting pictures into your documents may not be reliable. Try inserting, importing or using copy and paste.
◗If you are using Excel® or PowerPoint®, you may need to upgrade the version of your software.
◗If your system has less than 16MB RAM, you may not be able to use drag and drop. Make sure you don’t run too many applications at the same time. You may need to add memory to your system or use another method of getting pictures into your documents.
The pictures transfer to your computer too slowly.◗If your system has less than 16MB RAM, the transfer speed may be slow. Try using virtual memory. See your computer documentation or help system for more information.
◗Check the port setting in your Windows Control panel. You may need to set your port to a faster speed. See your Windows documentation or help system for more information.
◗Make sure the diskette you’re using is not write- protected.
You get a TWAIN error message when you try to transfer images with Adobe Photoshop.
◗If you’re using Windows 3.1, make sure you select TWAIN (not TWAIN_32) as your source.
◗If you’re using Windows NT 4.0, you may need to upgrade your software to Photoshop 4.0. Earlier versions of Photoshop do not support Windows NT 4.0. Or you may need to upgrade your computer if it is slower than 100 MHz or if you have less than 32MB of RAM.
You are unable to format or use a SmartMedia storage card with your camera.◗Make sure you’re using a 3.3V SSFDC or SmartMedia card. Other cards will not work with PhotoPC 550. If you’re using a Simple Technology card, call the Technical Support Department at (800)