Note:
Do not remove the ink cartridge when transporting.
2.Unplug the power cord from the electrical outlet; then disconnect the interface cable from the printer.
3.Remove the paper from the paper feeder.
4.Attach the protective material to the printer.
5.Repack the printer and power cord and place them in the original box.
6.Keep the printer flat in the box during transport.
7.If the print quality is poor after transport, clean the print head. See “Cleaning the Print Head.”
Troubleshooting
Most problems you may encounter while operating your printer have simple solutions. Find your problem in this section and follow the recommended steps. If you cannot solve your problem, contact your dealer or a qualified service person for assistance.
Power s u p p ly
The printer does not work or control panel lights are off.
Check that the power cord is properly plugged into the electrical outlet.
Check that the side of the power switch with the vertical bar (I) is pressed down to turn on the printer.
If the electrical outlet is controlled by an outside switch or automatic timer, use a different outlet.
Maintenance and Troubleshooting