2.If you have an application running, access the printer settings dialog box as described on page 6 (Windows) or page 10 (Macintosh).
Or, with Windows, click Start, point to Settings, then select Printers.
3.Windows: Click the Utility tab.
Macintosh: Click the Utility button.
4.On the Utility menu, click the Head Cleaning button.
5.Follow the instructions on the screen to clean the print head. Cleaning takes about 30 seconds, during which the printer makes some noise and the Ppower light flashes.
Never turn off the printer while the Ppower light is flashing, unless the printer hasn’t moved or made noise for more than 5 minutes.
6.When the Ppower light stops flashing, run a nozzle check to confirm the print head nozzles are clean and reset the cleaning cycle.
Make sure paper is loaded in the printer and click Print nozzle check pattern. Then click Next. The nozzle check pattern prints (see below for details).
7.If the nozzle check pattern has no gaps in its dots, click Finish.
If the pattern is missing dots, click Clean to clean the print head again. If you don’t see any improvement after cleaning three or four times, check the solutions in “Problems Getting Good Print Quality” on page 36. You can also turn the printer off and wait
Examine the nozzle check pattern you print. Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If your printout looks okay, you’re done.
missing dots
If any dots are missing, as shown, clean the print missing dots | missing dots |
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head again; see page 21 for instructions. |
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