Problem Solving

This section gives you the basics for diagnosing and solving printer problems.

■First see “Diagnosing Printer Problems” on page 32 to help determine what the cause of the problem may be.

■Then see “Problems and Solutions” on page 34 for solutions to common setup, software, print quality, paper feeding, or other problems.

It’s a good idea to check EPSON’s web site periodically for possible updates to your printer driver. Visit www.epson.com and check the section for your product to see if there is a new driver available for downloading to your computer. To check the version number of your current driver, access the driver as described on page 6 for Windows or page 10 for Macintosh; the version number is shown below the EPSON logo.

Identifying Printer Parts

If you need help identifying the parts of the printer, refer to these illustrations:

sheet

paper support

 

feeder

right edge guide

 

left edge

printer

guide

cover

 

output tray

output tray extension

ink cartridge holders

control panel

thickness lever

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