Problem Solving

This section gives you the basics for diagnosing and solving printer problems.

First see “Diagnosing Printer Problems” on page 32 to help determine what the cause of the problem may be.

Then see “Problems and Solutions” on page 34 for solutions to common setup, software, print quality, paper feeding, or other problems.

It’s a good idea to check EPSON’s web site periodically for possible updates to your printer driver. Visit www.epson.com and check the section for your product to see if there is a new driver available for downloading to your computer. To check the version number of your current driver, access the driver as described on page 6 for Windows or page 10 for Macintosh; the version number is shown below the EPSON logo.

Identifying Printer Parts

If you need help identifying the parts of the printer, refer to these illustrations:

sheet

paper support

 

feeder

right edge guide

 

left edge

printer

guide

cover

 

output tray

output tray extension

ink cartridge holders

control panel

thickness lever

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