Diagnosing Printer Problems
You can diagnose some problems by checking the printer’s control panel lights, as described below, or running a printer check, as described on page 33.
Checking the Control Panel Lights
paper out light |
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color ink out light | power light |
black ink out light |
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| cleaning button load/eject | power button |
| button |
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P is on | The Ppower light is on when the printer is on and ready to print. It | |
| flashes when the printer is receiving a print job, charging ink, or | |
| cleaning the print head. |
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S flashes and | When the S paper out light flashes and both ink out lights come on, | |
B and A are on | you have a paper jam. Press the S load/eject button to try to clear the | |
| jam. If that doesn’t work, turn off the printer and gently pull out all the | |
| paper. Make sure none of the sheets are curled, creased, old, stuck | |
| together, or too thin. Then reload the paper, turn on the printer, and | |
| press the S load/eject button to resume printing. | |
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S is on | When the S paper out light comes on, your paper is out or incorrectly | |
| loaded. Make sure none of the sheets are curled, creased, old, stuck | |
| together, or too thin. Then reload the paper and press the S load/eject | |
| button to resume printing. |
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B or A flash | When an ink out light flashes, your ink supply is low. Make sure you | |
| have a replacement cartridge. |
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B or A are on | When an ink out light comes on, you need to replace the ink cartridge. | |
| See page 23 for instructions. |
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P and S flash | When the Ppower and S paper out lights flash, and one or both of the | |
and | ink out lights come on, jammed paper may be blocking movement of | |
B and A are on | the print head or you may not have removed the yellow tape seal from | |
| the installed ink cartridge(s). Turn off the printer, open the cover, and | |
| check inside for any jammed paper. Then turn the printer back on. If an | |
| ink out light remains on and the print head moves into replacement | |
| position, replace the ink cartridge(s) as described on page 26. If the | |
| lights still flash and/or come on, contact your dealer or EPSON; see | |
| page 41 for contact information. |
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