Printer Care and Troubleshooting

If you have problems with your PictureMate, or you want to improve print quality, read these sections:

“Clean the Print Head” below

“Align the Print Head” on page 45

“PictureMate Error Messages” on page 47

“Printing and Noise Problems” on page 48

“Photo Quality Problems” on page 48

“Problems With Paper Feeding” on page 49

“Miscellaneous Printout Problems” on page 50

“Where to Get Help” on page 51

Clean the Print Head

If your print quality is not as good as it used to be, if your photos are light or faint, or you are missing colors in your prints, your print head nozzles may be clogged.

Follow these steps to clean the print head:

1On the Main Menu, press or to highlight More Options, then press OK.

2Press or to highlight Maintenance, then press OK.

3Press or to highlight Clean Print Head, then press OK.

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