Printing and Noise Problems

PictureMate makes an unexpected noise after you install a photo cartridge.

The first time you install the photo cartridge, PictureMate will charge its print head for about three minutes. Wait until charging finishes before you turn it off, or it may charge improperly and use more ink the next time you turn it on.

Your PictureMate makes an unexpected noise when you turn it on or after it has been sitting for awhile.

PictureMate is performing routine maintenance.

PictureMate sounds as though it is printing, but nothing prints.

●PictureMate may be preparing to print.

●Make sure the print head nozzles are not clogged. To clean the print head, see page 44.

●PictureMate won’t work properly if it’s tilted or at an angle. Place it on a flat, stable surface that extends beyond the printer base in all directions.

●Make sure paper is not jammed and is loaded correctly so it can feed into PictureMate. Make sure the handle is not resting on the paper. See page 5 for paper loading instructions.

Your memory card does not work correctly.

●Make sure you are using a compatible memory card. See page 6.

●Make sure only one card is inserted at a time. PictureMate does not read from multiple cards at once.

●Photos must be in JPEG or Uncompressed TIFF format and taken with a DCF-compliant camera.

●PictureMate can recognize and print the first 999 photos on your memory card.

Photo Quality Problems

You see banding (light lines) in your prints.

●The print head nozzles may need cleaning; see page 44.

●Make sure the glossy side of the paper is face up.

●The photo cartridge may need replacing. To replace the cartridge, see page 33.

●The print head may need aligning; see page 45.

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