Printout problems

Some or all of the printout is garbled or printed as asterisks

Make sure that both ends of the interface cable are plugged in securely.

If connecting through the parallel interface, make sure you use a double-shielded, twisted-pair interface cable no more than six feet in length.

If the printer still does not print correctly, contact your dealer or a qualified service representative.

Position of the printout is not correct

Make sure that you are using the correct page length and margin settings and offset settings in your application program.

Graphics don’t print correctly

Graphics require large amounts of memory. See “Memory problems” on page 107.

Light color is not printed

If colored areas or light-colored text or graphics are not printed, try changing the selected color or print at 300 dpi resolution.

Chapter 6 Troubleshooting

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