Option problems

Paper does not feed from the optional 500-Sheet Lower Paper Cassette Unit

Make sure you have selected the correct paper source in your printer driver.

There may be no paper in the 500-Sheet Lower Paper Cassette Unit. Load it with paper.

Be sure that the 500-Sheet Lower Paper Cassette Unit is properly installed and that you have not tried to load it with too many sheets of paper. The cassette can hold a maximum of 500 sheets of 75 g/m² (20 lb) paper.

The 500-Sheet Lower Paper Cassette Unit may not be installed properly. See “500-Sheet Lower Paper Cassette Unit” on page 62 for instructions on installing the 500-Sheet Lower Paper Cassette Unit.

Feed jam occurs when using the optional 500-Sheet Lower Paper Cassette Unit

See “Feed jam occurs when using the optional 500-Sheet Lower Paper Cassette Unit” on page 97.

Chapter 6 Troubleshooting

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