Cannot print from Windows

The printer port setting may be incorrect. Confirm that the correct printer port is chosen in the Details tab of the printer driver’s Properties dialog box.

Your printer is not displayed in the Printers folder

The computer does not recognize the printer connection. Make sure that the printer’s power is on. If you are using the USB interface and your printer does not appear in the Printers folder, try disconnecting and then reconnecting the USB cable. If this does not resolve the problem, try reinstalling the printer driver. See the Setup Guide for more information.

Communication errors

Communication error

Check that the power cord is properly plugged into the electrical outlet and that the printer is turned on.

The printer may be initializing itself or running a self-test. Give the printer enough time to complete the initialization process.

Make sure that the printer is online and ready to print. The Ready light on the control panel is on and not flashing when the printer is online.

Chapter 6 Troubleshooting

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