Completely blank pages
Check the toner status using the EPSON Status Monitor 3 utility. If the status monitor displays the Toner Low message, you need to replace the developer cartridge. For instructions, see “Replacing the Developer Cartridge” on page 77.
To check that the photoconductor unit and the developer cartridge are correctly installed, see Chapter 5, “Replacing Consumables.”
The problem may be with your software program or your interface cable. Try printing a status sheet through the printer driver. If blank pages continue to print, the problem may be with the printer. Turn off the printer and contact your dealer.
The printed image is light or faint
Your paper may be moist or damp. The higher the moisture content of the paper, the lighter the printed output. Do not store paper in a humid or damp environment.
The Toner Save mode may be on. Turn off the Toner Save mode using the printer driver.
Darken the Density setting in the printer driver.
Turn off the printer. Take out the developer cartridge, shake it gently from side to side to distribute the toner, and then reinstall it. If the problem persists, see Chapter 5, “Replacing Consumables.”
Chapter 6 Troubleshooting | 105 |