Black or white bands appear in the printout
Turn off the printer. Clean the paper path inside the printer using a soft, dry,
Clean the internal printer components by printing three pages with only one character per page.
There may be a problem with the developer cartridge. Remove the cartridge and shake it gently from side to side and then from front to back to distribute the toner evenly, then reinstall it. If this does not solve the problem, see “Replacing the Developer Cartridge” on page 77.
You may need to replace the photoconductor unit. See “Replacing the Photoconductor Unit” on page 82 for instructions.
Uneven image density
❏Your paper may be moist or damp. Do not store paper in a humid or damp environment.
❏Make sure the paper type is correct.
❏Check that the Toner Save mode is turned on.
❏Confirm that the density setting is light.
❏Turn off the printer. Take out the developer cartridge, shake it gently from side to side and then from front to back to distribute the toner evenly, and then reinstall it.
If this does not solve the problem, install a new cartridge. For more information, see “Replacing the Developer Cartridge” on page 77. Then print several pages to check the print quality.
Chapter 6 Troubleshooting | 103 |