Diagnosing Problems
The printer’s control panel display indicates the status of the printer as well as providing warning and error messages if a problem occurs. The next section lists the possible control panel display messages in alphabetical order.
If you are an experienced user and suspect a communication problem between your printer and computer, you can set the printer to Hex dump mode (hexadecimal data dump). You then print out codes and give them to a technician to help solve the problem. See page
Reading Control Panel Display Messages
This section contains an alphabetical list of status, error, and warning messages that appear in the control panel display. Message text shown here in italics indicates text that varies according to your configuration.
Check Paper Size
The Paper Size setting in the printer driver is different from the size loaded in the printer. Check to see if the correct size of paper is loaded in the tray (and set in the driver); then press the Continue button to clear the message.
If you turn on Size Ignore on the SelecType Config menu, this error message does not appear.
Feed Jam
Paper is not feeding into the printer from the specified feeder or has jammed on its way into the printer. Remove the jammed paper as described on page