Epson EPL-N4000 5-8

5-8 Troubleshooting and Maintenance

Flamingo

Rev. C

A5 size TROUBLE.FM

11/5/98 Pass 0

LProof Sign-off:

M.Takata _______

K.Nishi _______

K.Pipa _______

Note:

Because the toner on the paper inside the printer may not have been

fixed on the page, toner may come off on your hands when you

remove the paper. If you spill toner on your clothing, rinse it off wit h

cold water. Using hot water may leave a permanent stain.

3. If the paper is difficult to remove, use the g e a r lever inside

cover A shown below. Push the lever in a nd up repeatedly to

feed the jammed paper back out cover A.

wWarning:

When opening the printer, do not touch the hot areas

indicated on the caution labels inside cover A.

Contents

Main A5 size COVER.FM Printer Parts A5 size FRONT.FM Reference Guide Laser Printer Declaration of Conformity Contents Getting Started Chapter 1 Printing with the EPL-N4000 ii Chapter 2 Control Panel Chapter 3 Options Chapter 4 SelecType Chapter 5 Troubleshooting and Maintenance iv Appendix A Technical Specifications Appendix B Symbol Sets Appendix C Command Summary Appendix D Working with Fonts Appendix E Map of SelecType Menus Glossary Index Page Getting Started 2 About This Guide About Your Printer Features High-quality printing 4 Wide variety of fonts Options Page E 6 NERGY S TAR Compliance Printer driver OneTouch modes SelecType 8 Safety Information Laser safety CDRH regulations Laser safety labels 10 Ozone safety Ozone exposure limit Ozone emission Ozone exposure limit Minimize exposure risk Laser Printer Precautions 12 Important Safety Instructions 14 For United Kingdom Users Use of options Safety information Warnings, Cautions, and Notes w 16 c Chapter 1 Printing with the EPL-N4000 Caution About Turning Off the Printer 1-2 Choosing Paper Labels Envelopes Colored paper Transparencies 1-4 Basic Printing Operations Loading paper in the MP (Multi Purpose) tray Page 1-6 Loading paper in the lower cassettes Page 1-8 Page 1-10 Selecting the paper size Special Printing Operations Loading an uncommon paper size AB 1-12 Printing one sheet at a time Offset stacking mode Page Chapter 2 Control Panel 2-2 The Control Panel Overview Display Indicator lights Buttons 2-4 Page 2-6 Using the OneTouch Modes OneTouch mode 1 Paper Source Page Size Manual Feed OneTouch mode 2 RITech Copies MP Tray Size Toner Save Mode Options 3-2 Printer Options Installing and Removing Options Large Capacity Paper Unit Installing the Large Capacity Paper Unit 3-4 Options Page 3-6 Page 3-8 Page 3-10 Duplex Unit Installing the Duplex Unit Page Page Removing the Duplex Unit 3-14 Page 3-16 Face-up Tray Installing the Face-up Tray (without the Duplex Unit installed) Page Page Page 3-20 Installing the Face-up Tray (with the Duplex Unit installed) 3-22 Page 3-24 Removing the Face-up Tray (without the Duplex Unit installed) Page 3-26 Removing the Face-up Tray (with the Duplex Unit installed) Options 3-27 1. Turn the Face-up Tray upward and lift it up. 2. Detach the hook from the cover. 3-28 Envelope Feeder Installing the Envelope Feeder 3-30 Removing the Envelope Feeder Page 3-32 Multibin Unit Installing the Multibin Unit Installing the side brackets 3-34 Installing the top bracket Installing the Multibin Unit 3-36 Page 3-38 Locking the Multibin Unit Page 3-40 Removing the Multibin Unit 3-42 Unlocking the Multibin Unit 3-44 Removing the Multibin Unit Page 3-46 Memory modules 3-48 Installing a memory module Page 3-50 Page 3-52 Removing a memory module ROM module Installing the ROM module 3-54 Removing the ROM module Optional interfaces Installing an interface card 3-56 Using the Options Large Capacity Paper Unit Lower cassette 3 Lower cassettes 4 and 5 3-58 Duplex Unit Face-up Tray Page 3-60 Envelope Feeder Multibin Unit 3-62 Using the mailbox feature Using it as a sorter Using it as a multiple sorter Using it as a large capacity stacker Page Chapter 4 SelecType 4-2 When to Use SelecType Using SelecType 4-4 A5 size SELEC.FM SelecType Menus Test Menu Emulation Menu Printing Menu Tray Menu Config Menu 4-6 I239X Menu SelecType Settings Test Menu Status Sheet, PS3 Status Sheet* LJ4 Font Sample, ESCP2 Font Sample, FX Font Sample, I239X Font Sample, PS3 Font Sam ple* Network Status Sheet Emulation Menu Printing Menu Paper Source Page Size Wide A4 4-10 Binding Start Page Offset Stacking Tray Menu 4-12 MP Tray Size Env Tray Size MP Type LC1 Type, LC2 Type, LC3 (opt ion) Type, LC4 (option) Type , LC5 (option) Type Config Menu RITech Toner Save 4-14 Density Top Offset Left Offset T Offset B Size Ignore Auto Cont Page Protect Image Optimum 4-16 Setup Menu Interface Time Out Standby Lang Toner Face-up Enable Multibin 4-18 Page Count SelecType Init. Parallel Menu Speed Bi-D Buffer Size 4-20 Network Menu AUX Menu Buffer Size LJ4 Menu 4-22 FontSource Font Number Pitch Height GL2 Menu 4-24 GL-Mode Scale Origin Pen PS3 Menu 4-26 A5 size SELEC.FM ESCP2 and FX Menus Font Pitch Condensed T.Margin Text 4-28 Auto CR Auto LF Bit Image ZeroChar I239X Menu Code Page Alt. Graphics Character Set Page Chapter 5 Troubleshooting and Maintenance 5-2 Introduction Preventing Paper Feed and Paper Jam Problems Clearing Paper Jams 5-4 Page 5-6 Page 5-8 Page 5-10 Page 5-12 Page 5-14 Page 5-16 Print Quality Problems 5-18 Page 5-20 Option Problems Other Problems 5-22 Page 5-24 Status and Error Messages Page 5-26 Page 5-28 Page 5-30 Page 5-32 Page 5-34 Hex Dump Mode 5-36 Replacing the Imaging Cartridge Page 5-38 Page 5-40 Optimizing Print Quality Resolution Improvement Technology Adjusting print density Enhanced MicroGray 5-42 Resetting the Printer Cleaning the Printer Cleaning inside cover A 5-44 Cleaning the printer case Transporting the Printer Finding a new place for the printer 5-46 Appendix A Technical Specifications A-2 Paper Specifications Technical Specifications A-3 A-4 Printer General Technical Specifications A-5 Environmental Mechanical Electrical A-6 Interface Parallel interface Technical Specifications A-7 nstrobe/HostClk DATA 1 to DATA 8 (bidirectional, but may always be an input if ECP or EPP mode is not supported) A-8 nACK/PtrClk/PeriphClk Busy/PtrBusy/PeriphClk Technical Specifications A-9 PError/AckDataReq/nAckReverse Set/Xflag A-10 nAutoFd/HostBusy/HostAck NC PeripheralLogicHigh Technical Specifications A-11 nInit/nReverseRequest nFault/DataAvail/nPeriphRequest A-12 nSelectIn/IEEE1284active GND CG +5V Options and Consumables Large Capacity Paper Unit (C81303 A-14 Duplex Unit (C81304 Technical Specifications A-15 Multibin Unit (C81305 Face-up Tray (C81306 A-16 Envelope Feeder (C81307 Imaging Cartridge (S051060) Appendix B Symbol Sets B-2 Introduction to Symbol Sets Symbol Sets B-3 A5 size APPSYM.FM In LJ4 Emulation Mode Symbol set name Symbol set ID for ESC ( Available typefaces (see next page) B-4 Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Symbol Sets B-21 International Set for ISO sets B-22 In ESC/P 2 or FX Mode Page Page Symbol Sets B-25 BRASCII Abicomp Italic B-26 International character sets Page B-28 In I239X Emulation Mode In EPSON GL/2 Mode Appendix C Command Summary C-2 LaserJet 4 (LJ4) Emulation Commands Job control Command Summary C-3 Page control Cursor positioning C-4 Font management Soft font creation Raster Graphics Command Summary C-5 Print model User-defined pattern management/creation Macros Status readback Programming hints C-6 GL/2 context commands Dual context extensions Palette extensions Vector Group Character Group Line and fill attribute group Configuration and status group C-8 ESC/P 2 and FX Commands ESC/P 2 mode General operation Paper feeding Page format Print position motion C-10 Spacing Character handling Command Summary C-11 FX mode Printer commands arra nged by topic Printer operation Data control Vertical motion C-12 Overall printing style Print size and character width Command Summary C-13 Word processing User Defined Characters C-14 PJL Commands Command Summary C-15 I239X Emulation Commands Page format Printable area Line spacing Unit definition C-16 Paper feeding/print position motion Text Command Summary C-17 Bar code Auxiliary functions Initialize Data input contro l Auxiliary function C-18 AGM mode Line spacing Paper feeding/print position motion Appendix D Working with Fonts D-2 Printer and Screen Fonts Working with Fonts D-3 Available Fonts LJ4/GL2 mode D-4 ESC/P 2 and FX modes Working with Fonts D-5 I239X mode D-6 Adding More Fonts Downloading fonts Selecting Fonts E Map of SelecType Menus E-1 Appendix E Switching between SelecType Menus . . . . . . . . . . . . . . . . . . . . . . .E-2 Map of SelecType Menus Switching between SelecType Menus Page Page Glossary 1 Glossary 2 Glossary 3 4 IN-1 Index A B C D L IN-2 F G H M N O P R L IN-4 S T V