Chapter 5
Troubleshooting
You should not encounter any serious difficulties as you set up and use your Equity II+. But if anything out of the ordinary happens, refer to this chapter. Usually, such a situation requires nothing more than adjusting a cable connection, repeating a software procedure, or resetting the computer.
You can use the suggestions here to solve most problems you may encounter. If the recommended solution does not work, consult an Epson dealer about servicing the computer.
WARNING: If you need to turn off the computer for any reason, always wait at least five seconds before you turn it back on. You can damage the Equity II+ if you turn it off and on rapidly.
The Computer Fails To Start Up
If the computer does not start up when you turn on the power switch, follow these steps to find a solution:
1.Check to see if the power light on the front panel is on. If it is not, remove any diskettes and then turn off the power. Wait five seconds, then turn the power back on.
2.If the power light still does not come on, turn off the power switch. Check to see that the power cable is securely connected to both the AC inlet on the back panel and the electrical outlet. Then turn the power back on.
3.If the computer still does not start up, check the electrical outlet. Plug a portable lamp into the outlet you are using for the computer and turn it on to see if the outlet supplies power.
The Video Display Does Not Appear
If the computer starts up but no image appears on the screen, follow these steps to solve the problem:
1.Check to see that the power indicator on the video monitor is on. If it is not, turn off the monitor’s power, wait five seconds, then turn the power back on. Wait to see if the display screen image appears.
User’s Guide |