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Epson IP-100 For United Kingdom and the Republic of Ireland Users, World Wide Web, Printer model, Where to Get Help, Printer software version, and their version number(s)

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Where to Get Help

If your printer is not operating properly and you cannot solve the problem using the troubleshooting information in your printer documentation, contact customer support services for assistance.

We will be able to help you much more quickly if you give us the following information:

Serial number of your printer

(The serial number label is on the back of the printer.)

Printer model

Brand and model of your computer

Printer software version

(Click About in your printer driver.)	6
(Click About in your printer driver.)
Windows version you are using
Software application(s) you normally use with your printer
and their version number(s)
For United Kingdom and the Republic of Ireland Users
If you purchased your printer in the UK or in the Republic of
Ireland, EPSON (UK) Limited provides a range of customer
services and technical support.
World Wide Web
If you can connect to the Internet and have a Web browser, you
can access our Web site at http://www.epson.co.uk. Here you
will find information on the latest EPSON products, software
drivers, online user guides, and answers to frequently asked
questions.

Troubleshooting 6-9

Contents

Page Color Ink Jet Printer Setup and Direct Printing Guide Page Contents Chapter 3 Printing Photo Directly with PC Cards Chapter 4 Using Filters and Frames Chapter 5 Maintenance and Transportation Chapter 6 Troubleshooting Chapter 7 For Use with a Computer Appendix A Options and Consumable Products Page Safety Instructions A Few Precautions When using the printer When handling the ink cartridges When choosing a place for the printer Note for French-speakingusers: Warnings, Cautions, and Notes Warnings Cautions Notes Printer Parts and Functions Control panel, front Buttons Lights Control panel, top Setting Up Your Printer Direct Printing or Printing with a Computer Attaching the Paper Support Plugging in the Printer Make sure that the printer is turned off. It is off when the 4.Plug the power cord into a properly grounded electrical outlet.Caution: Installing the Ink Cartridges Before installing the ink cartridges, note the following Note: Install the ink cartridges as follows: 1. Lower the output tray; then open the printer cover 2.Turn on the printer Black Ink and Page Page Page Page Direct Printing Introduction Photo prints Index prints Album prints Enlargements on A4 paper Photo stickers Available Paper Plain paper (A4, A6, 4 x 6 inch) EPSON special media User’s Guide ❏The availability of special media varies by country 2-6 Direct Printing Introduction About the cleaning sheet Precautions on paper storage 1. Type 2. Size 3. Layout 4. Size 5.Photo No 6. Copies 7. Quality 8. Enhancement Printing photos with a PC card Printing from the Macintosh Page Printing Photo Directly with PC Cards Loading Paper Loading A4 paper Page If the support sheet is necessary, set the sheet first. See the table below 3-4 Printing Photo Directly with PC Cards 5. Slide the left edge guide against the paper Loading A6 paper EPSON Photo Quality Ink Jet Card EPSON Photo Stickers 16 1.Shuffle the paper several times and flatten them as shown below 3-6 Printing Photo Directly with PC Cards Loading EPSON Photo Stickers Page Page Loading PC Cards Loadable storage media PC card (PCMCIA Type II) CompactFlash card SmartMedia Loading PC cards Ejecting PC cards 1. Check that the Processing light is not on or flashing 2.Press the button as shown to eject the PC card.Caution: 3-12 Printing Photo Directly with PC Cards Printing All Photographs on the PC Card Change Settings 3.Press the Menus buttons until the cursor moves to the item you want to set 4.Press the Change Settings buttons to make the settings For details on the settings, see “Making Settings on the Display” on page Photo No. setting in the SELECT menu is not available To stop printing Printing all photos on a single sheet Printing with the camera’s settings Printing Index Print Using the Draft Index mode Using the Normal Index mode Printing Selected Photos 1.Press the One button to select the One Frame mode. The One light turns on 2.Press the Change Settings buttons to select the photo number Printing a selected photograph multiple times on a single sheet Printing continuously different photos 4.Press the Menus buttons until the cursor moves to the item you want to set The Copies setting in the SELECT menu is not available 5.Press the Change Settings buttons to make the settings For details on specific items, see “Making Settings on the Display” on page Printing the selected range of photographs on a single sheet Page Restoring the Internal settings to default Using Filters and Frames Printing Photos with Special Effects ❏The selected Effect No. is retained until the printer is turned off If you press any buttons other than the Turning off the Effect mode Page Page Printing a list of frames Page Maintenance and Transportation Replacing Ink Cartridges f B o B f A o A Page wIf ink gets on your hands, wash them thoroughly with soap 5-4 Maintenance and Transportation 7.Place the ink cartridge gently into the cartridge holder with the label on the cartridge face up. Do not press down on the cartridge.Caution: 8. Press the ink cartridge clamp down until it locks in place 10.Close the printer cover.Caution: 5-6 Maintenance and Transportation Checking the Print Head Nozzles The printer prints a nozzle check pattern. Here is a typical printout: 5-8 Maintenance and Transportation Cleaning the Print Head ❏Check the print head nozzles to confirm that the print head needs to be cleaned. This saves ink When the Make sure that the Power light is on and that both the Aligning the Print Head Page Cleaning the Printer ❏Be careful not to get water on the printer mechanism or electronic components ❏Do not use a hard or abrasive brush ❏Do not spray the inside of the printer with lubricants; Transporting the Printer 3.Remove the paper from the sheet feeder and remove the paper support Page Troubleshooting Error Indicators o S f S n B n A Page 6-4 Troubleshooting Unable to Print Photos Check that power is ON Check that the power card is plugged into the electrical outlet Unable to start printing or make settings Check that the PC card is properly loaded in the printer’s card The Frame mode cannot be set Unable to print parts of a photograph Check the Trimming setting Unable to print the selected photo Print the index and check the correct photo number Check that the adjust lever is properly set Check if the ink has run out For United Kingdom and the Republic of Ireland Users World Wide Web Faxon EPSON Bulletin Board Service for the latest drivers and utilities Customer and Warranty Support Pre-SalesEnquiry Desk For Australian Users EPSON FAXBACK EPSON Bulletin Board System Internet URL http://www.epson.com.au Your dealer EPSON Helpdesk For Singapore Users For Hong Kong Users Internet home page Electronic bulletin board system Technical Support Hotline For Philippines Users For Use with a Computer System Requirements For PCs Your computer should also meet the following system requirements: For Macintosh computers 7-2 For Use with a Computer Applicable computer models (as of April 1, 1998) Environment Using the Printer with a PC Connecting the printer Printer software components Installing on Windows Using the Printer with a Macintosh IP-100 EPSON Monitor3 StatusMonitor Nozzle Check Head Cleaning Print Head Alignment ColorSync 2.0 and Profiles Install If you are low on disk space, select Custom Install Serial Driver Package Click the icon to get information on each component Page Page Page Page Printing Your First Page for Windows Page Printing Your First Page for Macintosh Page Options and Consumable Products Interface cables Ink cartridges EPSON Photo Quality Ink Jet Card (8 ⋅ 10”) S041122 EPSON Photo Quality Self Adhesive Sheet (A4) S041106 EPSON Ink Jet Note Cards A6 Page Index IN-1 IN-2