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Epson LQ-2170 Where to Get Help for United States Users

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Where to Get Help for United States Users

EPSON provides customer support and servi ce through a nationwide

network of Authorized EPSON Customer Care Centers .

EPSON also provides the following support services in the U.S. and

Canada through the EPSON Connection at (800) 922-8911 :

❏Technical assistance with the installation, configuration , an d

operation of EPSON products

❏Assistance in locating your nearest Authorized EPSON Resell er or

Customer Care Center

❏Customer Relations

❏EPSON technical information library fax service

❏Product literature on current and new products

You can purchase ribbons, supplies, parts, documentatio n, and

accessories for your EPSON products from EPSO N A ccessories at

(800) 873-7766 (U.S. sales only). In Canada, call (800) BUY-EPSON for

sales locations.

Sunflower-E

Rev.D

A5 size Front 02/05/96 pass 2

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Contents

Main Printer Parts Proof Sign-off: Nishi _______ Grady _______ Sunflow er -E Ref. Rev.D A5 size Inside front cover 02-05-95 DR, pass 0 EPSON 24-Pin Dot Matrix Printer LQ-2170 Users Guide Proof Sign-off: Nishi _______ Grady _______ R A5 size Front 02/05/96 pass 2 ii Declaration of Conformity iii Where to Get Help for United States Users iv CompuServe online su pport v For United Kingdom Users Use of options Safety information vi Important Safety Instructions Page Contents Introduction Chapter 1 Setting Up the Printer Chapter 2 x Paper Handling Chapter 3 Using the Printer Chapter 4 Using Printer Options Chapter 5 xii Maintenance and Transportation Chapter 6 Troubleshooting Appendix Specifications, Command Summary, and Character Tables Index Page Introduction Options 2 How to Use This Ma nual Warnings, Cautions, and Notes w c 4 Chapter 1 Setting Up the Printer Choosing a Place for the Printer 1-2 Page Unpacking the Printer 1-4 Installin g the Ribb on Ca rtrid ge 1-6 1-8 Sunflow er- E Plugging in the Printer Running the Self Test 1-10 Page 1-12 Page Connecting the Prin ter to Your Computer 1-14 Installin g the Print er Driv er For Microsoft Windows users Installing the driver for Windows 3.1 users Installing the driver for Windows 95 users Note: 1-16 OK Note: Page Installing the driver while running Windows 95 1-18 Chec king the print er driv e r sett ings For Windows 3.1 users For Windows 95 users 1-20 For DOS program users DOS p rinte r utilit ies Installin g the printe r utilit ies Using t he EP SON prin ter ut ilities 1-22 Chapter 2 Paper Handling Selecting the Paper Feeding Method Setting the paper release lever 2-2 Using Single Sheets Loading single sheets from the top 2-4 Page Loading single sheets from the front 2-6 Page Using Continuous Paper Selecting the tractor position and paper path 2-8 Changing tractor positions Using the front push tractor position 2-10 Using the pull tractor position Loading the front push tractor 2-12 Page 2-14 Loading the rear push tractor 2-16 Page 2-18 Loading the pull tractor 2-20 Page Loading the push/pull tractor 2-22 Removing paper from the tractor Switching Between Continuous Paper and Single Sheets Switching to single sheets 2-24 Switching to continuous paper Printing on Special Paper Adjusting the paper thickness lever Set the paper thickness le ver to match the thickness of your paper according to the table below. 2-26 2-38n When operating your printer under low temperature conditions Multipart forms Labels 2-28 Envelopes Postcards Roll paper Page Chapter 3 Using the Printer Control Panel Lights 3-2 Paper Out (red) Pause (orange) Tear Off/Bin (two lights, green) Font (three lights, green) Pitch (three lights, green) Buttons 3-4 Operate Pause Load/Eject Page Other control panel features Load/Eject 3-6 LF/FF Pitch Changing the Default Settings Selecting an instruction sheet language Selecting items and changing settings 3-8 02/05/96 pass 1 Default setting item functions Character table International character set for Italic table Page Auto interface wait time Input buffer Skip over perforati o n Auto tear-off Tear Off/Bin Auto line feed Auto carriage return 3-12 Alternate Graphic Mode (AGM) 0 slash Micro Adjust 3-14 Tear-Off Using auto tear-off mode 3-16 Using the Tear Off/Bin button Bi-d Adjustment Barcode Printing 3-18 Chapter 4 Using Printer Options Cut-Sheet Feeders Installing the high capacity cut-sheet feeder 4-2 Page Loading paper with the high capacity cut-sheet feeder 4-4 Page Assembling the double bin cut-sheet feeder Switching between continuous paper and the cut-sheet feeder 4-6 Switching to continuous paper Switching to the cut-sheet fe eder Selecting single-sheets, postcards, or envelopes Pull Tractor Loading paper with the push tractor and the optional pull tractor 4-8 Roll Paper Holder 4-10 Page Interface Cards Installing an interface card 4-12 Page The C82305 4-14 or C82306 serial interface card Maintenance and Transportation Cleaning the Printer 5-2 Replacing the Ribbon must replace ribbon cartridge itself. Transporting the Printer 5-4 Chapter 6 Troubleshooting Power Supply Power is not being supplied 6-2 Printing The printer does not print The print is faint or uneven 6-4 Dots are missing in printed characters or graphics Printed characters are not what you expect The print position is not what you expect 6-6 Paper Handling Single sheets do not feed properly Continuous paper does not feed properly 6-8 Page Options The paper does not feed properly with the cut-sheet feeder 6-10 Page Continuous paper does not feed properly when using the pull tractor with the push tractor 6-12 Appendix A Specifications, Command Summary, and Character Tables Printer Specifications Printing A-2 Printing method: 24-pin impact dot matrix Printing speed: Specifications, Command Summary, and Character Tables A-3 Paper A-4 Specifications, Command Summary, and Character Tables A-5 A-6 Paper alignment Printable area Single sheets, envelopes, and postcards: A-8 a-3 Continuous paper: Mechanical a-2 Specifications, Command Summary, and Character Tables A-9 Electrical A-10 Environmental Safety approvals Specifications, Command Summary, and Character Tables A-11 CE marking Interface specifications A-12 Parallel interface (forward channel) Specifications, Command Summary, and Character Tables A-13 Parallel interface (reverse channel) A-14 Specifications, Command Summary, and Character Tables A-15 A-16 Using Commands Sending printer commands Specifications, Command Summary, and Character Tables A-17 Using the command summary Commands Arranged by Topic General operation A-18 Paper feeding Page format Specifications, Command Summary, and Character Tables A-19 Print position motion A-20 Font selection Specifications, Command Summary, and Character Tables A-21 A-22 Font enhancement Specifications, Command Summary, and Character Tables A-23 Character handling A-24 Specifications, Command Summary, and Character Tables A-25 A-26 Spacing Graphics Specifications, Command Summary, and Character Tables A-27 Bit image A-28 Barcode Specifications, Command Summary, and Character Tables A-29 A-30 Specifications, Command Summary, and Character Tables A-31 Character Tables Page Page Page Page Page Page Page Page Index A Index IN-1 B C E F IN-2 G H P R Index IN-3 S T U IN-4 V W