Epson LQ-680, LQ-680Pro For Users in North America, D-3, (562), (905), ❏Product name, ❏Product serial number (located on the back of the printer)

For Users in North America

If you purchased your printer in the United States or Canada, EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table:

Service	Access
World Wide Web	From the Internet, you can reach EPSON
	Support at http://support.epson.com. At this
	site, you can download drivers and other files,
	look at documentation such as product
	brochures and user manuals, and access
	troubleshooting information.
EPSON Internet FTP Site	If you have Internet FTP capability, use your
	Web browser (or other software for FTP
	downloading) to log onto ftp.epson.com with
	the user name anonymous and your e-mail
	address as the password.
EPSON E-MAIL	To receive technical advice through e-mail,
Technical Support	go to http://support.epson.com and
	complete the form under the troubleshooting
	tab, as requested.
Automated	A variety of automated help services are
Telephone Services	available 24 hours a day, seven days a week.
	To use these services, you must have a touch
	tone telephone and call (800) 922-8911.
		D
To speak directly to a technical support representative, dial:

(562)276-4322(U.S.), or (905) 709-2170(Canada), 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply.

Before you call, please have the following information ready:❏Product name❏Product serial number (located on the back of the printer)❏Proof of purchase (such as a store receipt) and date of purchase

Customer Support Information D-3