Problem | Solution |
The picture contains no color or | Select a different Color Mode as described on page 63. |
incorrect colors. | Check your TV reception and connections. Weather conditions |
| |
| and interference from other nearby equipment may be affecting |
| the picture quality. Turn off or relocate equipment such as hair |
| dryers or microwave ovens, if possible. |
| Check the equipment you connected to make sure you selected |
| the correct settings for sending images to the TV. |
| If the color is uneven in all the corners of the image, your TV may |
| have an internal problem. Contact Epson for more information. |
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The picture is dark. | Press the Menu button on the TV panel or remote control. Then |
| follow the steps on page 63 to adjust the brightness and other |
| picture settings. |
| The TV’s projection lamp may need to be replaced soon. |
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The screen has some bright spots | The TV’s LCD screen contains a 99.99% accurate dot display. |
or dark spots. | However, some individual dots may appear bright or dark. |
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The picture is cut off. | Press the Aspect button on the remote control to change the |
| TV’s aspect ratio, or the size and format of the display. |
| Depending on the type of video you’re viewing, the ratio may |
| cause part of the image to be cut off. |
| If you’re zooming in on a DVD image, make sure the DVD player’s |
| aspect ratio is set to 16:9. Then set the TV’s aspect ratio to FULL. |
A black frame appears around the picture.
Closed captioning is turned on. To turn it off, follow the instructions on page 75.
Sound Problems
ProblemSolution
You see a picture, but you don’t hear any sound or the sound is flawed.
Press the Mute button on the remote control. If you had muted the sound, it should return.
If the sound wasn’t muted, press the Volume up button on the TV panel or remote control to turn up the volume.
If you’re using headphones, the speakers are automatically turned off while the headphones are connected.
Make sure the audio cables you connected for the input source you’re trying to listen to are connected to the correct connectors. See page 16 for instructions.
Press the Menu button on the TV panel or remote control. Check the Speaker setting on the Audio menu to make sure it isn’t turned off. See page 68 for instructions.
If you’re using POP
Make sure the TV program, tape, disc, or other video medium actually includes sound.
If you’re watching a dual language program with multiplex audio or a supplementary soundtrack, the program may not be dual language or the TV may not be set to SAP mode. Press the MTS button on the remote control until you see SAP in the upper left corner of the screen. Also check that your antenna or cable connections are secure.
Solving Problems 113