Problems Saving Photos to a CD-R/RW
When the CD-R/RW Writer can’t write your photo to a disc, or has another detectable problem, the TV displays an error message on the screen. Follow the on-screen instructions to solve the problem. If replacing the disc doesn’t solve the problem, make sure you didn’t damage the drive by removing a disc, photo card, or cable, or by turning off the power while writing to a disc.
If you previously wrote photos or other data to a CD-R/RW using a computer or other source, you cannot write photos to it with the TV. See page 93 for guidelines on writing photos to a CD-R/RW with your TV.
Where to Get Help
Epson provides technical assistance through the World Wide Web 24 hours a day. From the Internet, you can reach Epson’s product support page at http://support.epson.com. After selecting your product, you can access troubleshooting information, download product documentation, and receive technical advice through e-mail.
Telephone Support Services
To use the Epson PrivateLineSM Support service, call (800) 637-7661 and enter the PIN on the Epson PrivateLine Support card included in your User’s Guide kit. This is the fastest way of speaking to a live representative, and it’s free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period.
You may also speak with a TV support specialist by dialing one of these numbers:
•U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday
•Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday Toll or long distance charges may apply.
Before you call, please have the following information ready:
•Product name (Epson Livingstation LS47P2 or LS57P2)
•Product serial number (located on the back left side of the TV; you may also have written it down on the Quick Setup sheet when you set up your TV)
•Description of the problem
You can purchase supplies and accessories from your dealer or from Epson. Call
(800)873-7766 or visit the Epson Store at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.
