5Use a Phillips-head screwdriver with a shaft at least 6 inches long to remove the 2 screws securing the printer on each side, as shown below.

Remove only the screws at the base of the long plastic channels on the sides of the printer that secure it to the guiderails below.

6Lift up the front of the printer slightly and slide it forward off of its guiderails until you can access the back of the printer.

7Open the back door of the printer and pull out any paper jammed inside.

8Close the back door.

Solving Problems 119