Problems Viewing Photos from Cards or Discs
ProblemSolution
You insert a card or CD, but you don’t see your photos in the photo viewer screen.
Make sure your card or disc actually contains photos and that the files aren’t protected from viewing. Also make sure your whole photo card isn’t protected from viewing. Your card should be formatted for
Your photos may not be in the correct format. They should be JPEG (not progressive JPEG) files with resolutions between
120 × 120 to 4600 × 4600 pixels. If your files are in this format and resolution range, look at them on a computer to see if you can see them there. If you can’t, they are probably corrupted.
Your photos don’t look right when you view them in the photo viewer.
Make sure your photos are in JPEG (not progressive JPEG) format and are between 120 × 120 and 4600 × 4600 pixel resolution.
Check the TV’s Color Mode, Brightness, and other picture quality settings (see page 63).
Printing Problems
Check the icon on the screen while printing. If you see a message about checking for errors, select Yes and follow the
Error icon
Icon | Problem and solution |
| The printer has been pulled out of the TV. Make sure it is securely pushed back in |
| and locked, as described on page 106. |
|
|
| The printer’s lock cover is not closed. Flip up the lock cover to close it (see |
| |
|
|
| The printer is out of paper or paper is jammed. See page 86 to load paper or |
| page 117 to clear a paper jam. |
|
|
| The printer is out of ink or no ink cassette is installed. See page 103 to replace the ink |
| cassette. |
|
|
| Unsupported file format or communication error. If you pulled out the printer during |
| printing, push it back in as described on page 106. If you are printing an image from |
| a CD or picture card, make sure the image is 3MB or smaller in size and meets the |
| |
|
|
| Hardware problem. If you see an error code on the screen, write down the code |
| number. Contact Epson as described on page 121. |
|
|
| Printing is in progress. |
|
|
Solving Problems 115