When you select 16 Gray for the Pixel Depth setting, the scanned image appears black in your application software.

Choose 256 Gray for the Pixel Depth setting and try scanning again.

The image appears upside down and truncated in your application software after scanning.

Before you scan the image, reduce its file size to less than 1MB by adjusting settings on the TWAIN advanced screen.

When you select 256 Color for the Pixel Depth setting, the scanned image does not match the previewed image.

Select Color Photo as the Image Type and try scanning again.

Select 16 Million Colors for the Pixel Depth setting and try scanning again.

The image looks corrupted.

Check your printer driver settings. If the paper size is set larger than Letter or A4, select a smaller paper size or the maximum paper size your scanner can support. See your scanner documentation for more information.

You may need to choose a lower resolution for the video display setting using the Monitor Control Panel. See your Macintosh documentation for more information.

If you change Monitor settings, perform another screen

calibration.

6-12Troubleshooting