Where to Get Help

If you purchased your scanner in the United States or Canada, EPSON provides customer support and service through a network of Authorized EPSON Customer Care Centers. EPSON also provides the following services when you dial

(800)922-8911:

Technical information on the installation, configuration, and operation of EPSON products

Assistance in locating your nearest Authorized EPSON Reseller or Customer Care Center

Customer relations

EPSON technical information library fax service

Product literature on current and new products.

You can purchase printed manuals, accessories, or parts for EPSON products from EPSON Accessories at (800) 873-7766(U.S. sales only). In Canada, call (800) BUY-EPSON.

If you purchased your scanner outside the United States or Canada, contact your EPSON dealer or the marketing location nearest you for customer support and service.

If you need help with any software program you are using, see the documentation for that program for technical support information.

Electronic Support services

If you have a modem, the fastest way to access helpful tips, specifications, drivers, application notes, DIP switch or jumper settings, and bulletins for EPSON products is through the online services below.

4 Introduction