Where To Get Help

Epson provides these technical support services:

Internet Support

Visit Epson’s support website at http://support.epson.com and select your product for solutions to common problems. You can download utilities and documentation, get FAQ’s and troubleshooting advice, or e-mail Epson with your questions.

Visit http://www.presentersonline.com to access tips, templates, and training for developing successful presentations.

Speak to a Support Representative

To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the included Epson PrivateLine Support card. This is the fastest way of speaking to a live representative, and it’s free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period.

You may also speak with a projector support specialist by dialing one of these numbers:

■U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday

■Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday Toll or long distance charges may apply.

Before you call, please have the following information ready:

■Product name (Epson MovieMate 30s)

■Product serial number (located on the bottom of MovieMate)

■Proof of purchase (such as a store receipt) and date of purchase

■Computer or video configuration

■Description of the problem

Note: If you need help with the optional subwoofer or an optional screen, see the information included in the box with the equipment.

Purchase Supplies and Accessories

You can purchase screens, carrying cases, or other accessories from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).

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