Epson GT-7000, Photo The image does not look the same as the original., A line of dots is always missing from the scanned image.

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Maintenance and Troubleshooting 4-15
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The image does not look the same as the original.
Cause What to do
Image settings are
incorrect.
Try different image setting
combinations on your scanner
software.
Color matching software
is not sufficient, or not
installed properly.
Your software may not have sufficient
color matching and color
management features, or these
components may not be installed
correctly. See the documentation that
comes with your software and
computer.
File format or image
settings are unsuitable.
If you are importing an image file,
make sure the file format is one your
software can read. Also, make sure the
image settings of your software are
appropriate for the type of image you
want to scan.
A line of dots is always missing from the scanned image.
Cause What to do
The print head has
malfunctioned.
Print head malfunction is indicated
when a line is missing on printouts
only. See your printer manual.
The scanner sensor has
malfunctioned.
Scanner sensor malfunction is
indicated when a line is missing on
both screen images and printouts.
Contact your dealer.