4
Maintenance and Troubleshooting 4-9
PapU-U
Rev. C
A5 size CHAP4.FM
2/1/00 Pass 0
R
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E.Omori _______
<leadername> _______
<editorname> _______
Problems and Solutions This section divides scanner problems into three categories:
Error indicator. . . . . . . . . . . . . . . . . . . . . . . page 4-9
Operating problems. . . . . . . . . . . . . . . . . . page 4-10
Quality problems . . . . . . . . . . . . . . . . . . . . page 4-12
See the table in “Error indicator” first. If this doe s not help you
solve your problem, go to the category for the type of problem
you have, then look for the problem description.
The online Color Guide also provides versatile tips and other
information helpful for problem-solving.
Error indicator
If an error occurs, the scanner stops operating and the operate
light shows the type of error.
Pattern of
light
Problem and solution
F
(Rapidly
flashing
red)
Cause 1: The interface setup is wrong, or the
scanner is not properly connected to t he
computer.
What to do 1: Check the interface connection. Then
turn the scanner off and back on to
initialize the scanner again.
Cause 2: The transportation lock is no t released, the
fluorescent lamp needs to be replaced, or
the scanner is broken.
What to do 2: Make sure that the transportation lock is in
the unlocked position; then turn the
scanner off and then back on. If the
scanner still does not operate properly, or
if this error occurs repeatedly, consult your
dealer.