B-2 Contacting Customer Support
LProof Sign-off:
Ohtera _______
Fujimori _______
Pipa _______
R4C3700
Rev.D
A5 size APPB.FM
4/21/99 Pass 0
To use Faxon EPSON, call 01442 227332 in the UK or
0044 1442 227332 from the Republic of Ireland usi ng a
touch-tone phone. You will be asked to follow a simple
routine to register your document request. Once you
have entered your telephone and fax numbers, Faxon
EPSON will fax a copy of the document catalogue to
your fax machine.
When you have found the documents that you need
in the catalogue, call Faxon EPSON again and enter
the document ID numbers. The documents will be
faxed to you automatically.
Bulletin Board Service for latest drivers and utilities
You can call the EPSON Bulletin Board Service on
01442 227479 in the UK or 0044 1442 227479 from the
Republic of Ireland. No membership is required.
Make sure that your communications software is set
to 8 data bits, 1 stop bit, no parity bit, ANSI terminal
mode emulation, and a modem speed of up to 28.8
Kbps. Downloading protocols supported include
Xmodem, Ymodem, and Zmodem. See the
documentation that came with your communications
software and modem for more information.
When you first connect to the Bulletin Board Service,
you will be asked for your name, company name,
phone number, and a password (which you can invent
yourself).
Customer and Warranty Support
Our Customer and Warranty Support teams can be
contacted by calling 0870 163 7766 in the UK or 0044
0870 163 7766 from the Republic of Ireland. They can
provide the following services.
❏Technical information on installing, configuring,
and operating your EPSON products
❏Arranging for faulty EPSON products to be
repaired within the warranty period
A full list of EPSON Customer and Warranty Support
services is available on the technical support section
of our world wide web pages at
http://www.epson.co.uk/support/ and on Faxon
EPSON faxback service in document number 5085.