PictureMate makes an unexpected noise after you install a photo cartridge.

The first time you install the photo cartridge, PictureMate charges its print head for about three minutes. Wait until charging finishes before you turn it off, or it may charge improperly and use more ink the next time you turn it on.

Your PictureMate makes an unexpected noise when you turn it on or after it has been sitting for a while.

PictureMate is performing routine maintenance.

PictureMate sounds as though it is printing, but nothing prints.

PictureMate may be preparing to print.

The print head may need cleaning. See page 60.

PictureMate won’t work properly if it’s tilted or at an angle. Place it on a flat, stable surface.

Make sure paper is not jammed and is loaded correctly, and make sure the handle is not resting on the paper. See page 5.

Your memory card does not work correctly.

Insert only one card at a time.

Make sure you are using a compatible memory card. See page 6.

PictureMate recognizes and can print the first 999 photos on a memory card.

Photos must be in JPEG or uncompressed TIFF format and taken with a DCF-compliant camera.

PictureMate cannot read progressive-scan JPEG files or RAW files.

Make sure to format your memory card in your camera.

Printing is too slow.

It takes a few moments for PictureMate to process your images before printing them.

If PictureMate is in a hot or sunny location, move it to a cooler place and try printing again.

For faster printing, try these tips:

Photos with borders print faster than borderless photos.

Turn off special features such as PhotoEnhance, color effects, and red-eye reduction.

JPEG photo files print faster than TIFF files.

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