Miscellaneous Printout Problems
PictureMate prints blank pages.
The print head may need cleaning. See page 60.
The borders or layout are incorrect.
●Select a different Layout setting. See page 16 (if printing directly from PictureMate) or page 32 (if printing from a computer).
●Crop your photo to enlarge and print only a part of it. See page 17.
●When you print borderless photos, PictureMate automatically expands your images. If your photos are cut off too much around the edges, you can adjust the amount of expansion. See page 56
(if printing directly from PictureMate) or page 32 (if printing from a computer).
Where to Get Help
Epson Technical Support
Epson provides these technical support services:
Internet Support
Visit Epson’s support website at epson.com/support and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
●Product name (PictureMate Snap [PM 240] or PictureMate Flash [PM 280])
●Product serial number (located on the bottom of PictureMate)
●Proof of purchase (such as a store receipt) and date of purchase
●Computer configuration
●Description of the problem
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