■ Make sure you are within 32 feet of the projector and within a 30°

 

horizontal or 15° vertical angle of the infrared receiver on the

 

front of the projector.

 

■ If you’re having trouble using the remote control as a wireless

 

mouse, make sure the mouse cable is securely connected to both

 

ends. See Chapter 1 for details.

 

Where To Get Help

 

EPSON provides technical assistance through electronic support

 

services, as listed in the following table:

 

 

Service

Access

World Wide Web

From the Internet, you can reach EPSON’s product support page at

Technical Support

http://support.epson.com. After selecting your product, you can view

 

frequently asked questions and answers, download product documentation,

 

and receive technical advice through e-mail.

 

 

Presenters Online

Access tips, templates, and training for developing successful presentations

 

at http://www.presentersonline.com

 

 

note

You can purchase screens, carrying cases, or other accessories from EPSON by calling (800) 873-7766, or visit the EPSON Store at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.

To use the EPSON PrivateLine Support service, call (800) 637-7661 and enter the PIN on the EPSON PrivateLine Support card included in your Owner’s Kit. This is the fastest way to speak to a live representative, and it’s free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period.

You may also speak to a projector support specialist by dialing one of these numbers (toll or long distance charges may apply):

■U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday■Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday
60Solving Problems