Epson PP-100 Cleaning the Print Head

If any segment of the printed lines is missing, as shown below, this could mean a clogged ink nozzle or a misaligned print head.

&See “Cleaning the Print Head” on page 58

&See “Aligning the Print Head” on page 60

Cleaning the Print Head

If you find that the printout is unexpectedly faint or that dots are missing, you may be able to solve these problems by cleaning the print head, which ensures that the nozzles are delivering ink properly.

You can clean the print head from your computer using the Head Cleaning utility in the printer driver or from the product by using the buttons.

Note:

❏Clean the print head only if print quality declines; for example, if the printout is blurry or the color is incorrect or missing.

❏Use the Nozzle Check utility first to confirm that the print head needs to be cleaned. This saves ink.

❏When ink is low you may not be able to clean the print head. When ink is expended you cannot clean the print head. Replace the appropriate ink cartridge first.

Maintaining Your Product 58

Contents

Page Copyright and Trademarks Contents Chapter 3 Replacing Ink Cartridges Chapter 4 Maintaining Your Product Chapter 5 Troubleshooting Appendix A Where To Get Help Appendix B Product Information Index Important Notice and Safety Instructions Important Note Important Safety Instructions Choosing a place for the product Using the product Handling ink cartridges Notice for CD/DVD discs Concerning incidental loss arising out of this product About usage limitation Warnings, Cautions, and Notes WARNING FCC Compliance Statement For American Users For Canadian Users Chapter Using Your Software Adding the product Overview of EPSON Total Disc Maker Using EPSON Total Disc Maker Overview of Printer Driver Uninstalling EPSON Total Disc Maker Page Publishing Discs Introduction Overview of publishing mode Standard Mode External Output Mode Batch Mode Drive settings Drive to be used Number of write retries Printer settings Printer name Show error mark on discs that experience errors Notice for CD/DVD writing and printing Page Standard Mode Page Page Making disc settings and creating labels Accessing EPSON Total Disc Maker Publishing discs Making the stacker settings Page Page Page External Output Mode Page Page Page Page Page Page Page Page Page Batch Mode Page Page Page Page Page Page Page Page Taking Out Discs Canceling Publishing Replacing Ink Cartridges Checking the Ink Cartridge Status Precautions on Ink Cartridge Replacement Replacing an Ink Cartridge Page Page Page Maintaining Your Product Checking the Print Head Nozzles Cleaning the Print Head Using the Head Cleaning utility Aligning the Print Head Correcting the Printing Position Cleaning Your Product Cleaning the interior of the product Cleaning the filter Transporting Your Product Page Troubleshooting Diagnosing the Problem Error associated with cover Error associated with disc transfer Page Error associated with stacker Error associated with ink Error associated with product Error associated with drive Checking Product Status Print Quality Problems Horizontal banding Vertical misalignment Banding Incorrect or missing colors Miscellaneous Printout Problems Incorrect margins Printout has a slight slant Printed side is smeared or scuffed Printing is too slow Disc or the CD/DVD Tray Does Not Feed Correctly Multiple discs feed Disc jams Writing Problem The Product Does Not Functiont Lights came on and then went out Only the power light is on The ink light is flashing or is on after you replace the cartridge Software cannot be installed Ink Pad Nearly Full message is displayed by the software Appendix A Where To Get Help Contacting Customer Support Help for Users in the Europe (EMEA) Appendix B Product Information Product Parts and Control Panel Functions e f g h j k l r q p o n m Control Panel Buttons Lights Ink and Disc System Requirements Technical Specifications Printable area Page Mechanical Electrical Environmental Standards and approvals Interface Lifetime Index