❏If you have just replaced an ink cartridge, make sure the date on the box has not expired. If you have not used the product for a long time, replace the ink cartridges. & See “Replacing an Ink Cartridge” on page 53.
Blurry or smeared printout
❏Use genuine Epson ink cartridges.
❏Make sure the product is on a flat, stable surface that extends beyond the base in all directions. The product will not operate properly if it is tilted.
❏Make sure your disc is not damaged, dirty, or too old.
❏Make sure your disc is dry and the printable side is facing up.
❏Make sure the label type selected in the printer driver is appropriate for the type of disc loaded in the product.
&See “Publishing Discs” on page 17.
❏Do not touch or allow anything to come into contact with the printed side of disc with a shiny finish. After printing on a glossy disc, allow the ink to set for a few hours before handling it.
❏Run the Head Cleaning utility.
&See “Cleaning the Print Head” on page 58.
Miscellaneous Printout Problems
Incorrect or garbled characters
❏Clear any stalled print jobs from the Windows Spooler (Windows XP and 2000).
❏Turn off the product and computer. Make sure the product’s interface cable is securely plugged in.
❏Uninstall the printer driver, then reinstall it.
Troubleshooting 77