
Appendix C
Problem Solving and Maintenance
This appendix presents solutions for possible problems, explanations of the
General Troubleshooting
| Problem | Recommendation |
| Printer does not print | Make sure that the printer is turned on |
| and is on line. Both the POWER and |
| ON LINE lights should be on. |
| Make sure that the printer and computer |
| are connected. Be certain you are using |
| the correct cable. |
| Make sure the printer is connected to |
| only one interface. |
| If the program you are using allows you |
| to choose between screen output and |
| printer output, see that you have selected |
| printer output. |
| If the printer still does not print, try the |
| |
| |
| self test prccedure (see Chapter 1). If the |
| self test works correctly, the printer is all |
| right, and the problem lies elsewhere. If |
| the self test doesn’t work, call the Epson |
| 1 |
|
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Problem Solving and Maintenance |