Trouble-Shooting

4 Trouble-Shooting

This chapter describes how to solve a number of issues that could occur during installation, configuration, and use of the Ericsson W20. More information is available at www.ericsson.com/fwt.

Before you try any of the methods described in this chapter, make sure that the connected cables are securely inserted and that the Power indicator on the Ericsson W20 is green.

If none of the suggested methods solve your problem, you are recommended to:

1.Restart the Ericsson W20.

2.Reset the Ericsson W20 to factory default configuration.

3.Contact your service provider.

To restart the Ericsson W20, click the Restart on the System web page. If you cannot access the Ericsson W20 web pages, remove the power cable to disconnect the Ericsson W20 from power and wait a moment before reconnecting the cable.

To reset the settings to factory default, disconnect the Ericsson W20 from power by removing the power cable. Then use a tip of a pen to press the Reset button while reconnecting the power cable. Keep the Reset button pressed for at least 20 seconds.

The factory default configuration contains the original settings of your Ericsson W20. When you install your Ericsson W20 and access the web pages for the first time, the configuration file contains the factory default configuration.

Note: A reset to factory default configuration cannot be undone. If you reset the Ericsson W20 to default configuration, all your previous configuration changes are replaced. If you have previously changed the user name and password, the User Login page will be displayed. You have to login to the web pages with the default user name and password (user in both fields).

1/1551-CRH 102 167 Uen Rev A 2006-09-07

49

Page 53
Image 53
Ericsson W20 manual Trouble-Shooting

W20 specifications

The Ericsson W20 is an innovative wireless communication solution designed to enhance connectivity and support a diverse range of applications across various industries. This device is particularly valuable for businesses seeking to implement secure, reliable, and high-performance wireless networks.

One of the main features of the Ericsson W20 is its support for advanced LTE and 5G connectivity. This allows for greater data transfer speeds, improved network efficiency, and reduced latency. The W20 operates on multiple frequency bands, enabling it to adapt to different network conditions and requirements, making it ideal for both urban and rural deployments.

Another significant feature of the W20 is its robustness and reliability. The device is built to withstand harsh environmental conditions, ensuring uninterrupted service in diverse settings. With IP67-rated protection, it is resistant to dust and water, making it suitable for outdoor installations. This durability is crucial for industries such as transportation, utilities, and public safety, where consistent connectivity is paramount.

The W20 incorporates advanced technologies such as Carrier Aggregation, allowing users to combine multiple frequency bands for enhanced bandwidth. This capability is particularly beneficial in scenarios where high data capacity is essential, such as streaming services and real-time applications. Additionally, the device supports Quality of Service (QoS) features, which prioritize critical data traffic to ensure optimal performance for essential services.

Security is another cornerstone of the Ericsson W20. It is equipped with advanced encryption protocols and security features to protect data transmission from unauthorized access and cyber threats. This is particularly important for business-critical applications that handle sensitive information.

User-friendly management software accompanies the W20, providing IT teams with straightforward tools to monitor network performance, conduct troubleshooting, and manage device configuration. The software's intuitive interface facilitates quick responses to connectivity issues, which can significantly reduce downtime.

In conclusion, the Ericsson W20 stands out for its advanced connectivity capabilities, robustness, and security features. With its support for cutting-edge technologies, the W20 is poised to meet the evolving needs of businesses and industries in an increasingly connected world.