Ericsson W20 manual Slow or Intermittent Wireless LAN Connection, Trouble-Shooting

Models: W20

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Trouble-Shooting

Verify that the network name (SSID) on the Ericsson W20 and the wireless client are the same. Note that the network name is case sensitive.

If you are using WEP, make sure that the encryption key length (64-bit or 128-bit) is the same on the Ericsson W20 and the wireless client.

If you are using WEP, make sure that the wireless client is configured with the same encryption key as the Ericsson W20. Check that the encryption key consists of hexadecimal characters only.

If you are using WPA or WPA2, make sure that the pass phrase is the same on the Ericsson W20 and the wireless client. Note that the pass phrase is case sensitive.

If Whitelist is enabled, make sure that the wireless client is included on this list.

If the wireless client uses a static IP address, make sure that this IP address is on the same subnet as the Ericsson W20. For instructions on how to check the client’s IP address, see the operating system documentation or online help. The W20 IP address and subnet mask is displayed on the LAN page.

Make sure that your Ericsson W20 network does not use the same radio channel as other wireless devices in the premises, for example security systems. The radio channel is displayed on the Wireless LAN page. To avoid interference, let the Ericsson W20 select a channel automatically (Auto) or manually change the radio channel currently used.

Keep the Ericsson W20 away from electrical devices that disturb the radio signals, for example microwave ovens.

4.7Slow or Intermittent Wireless LAN Connection

If your wireless connections to the local network are unacceptable slow or regularly dropping, take the following actions to identify and solve the problem:

Move the Ericsson W20 to another location. Make sure that the mobile network signal is still acceptable before finalizing the installation.

Make sure that your Ericsson W20 network does not use the same radio channel as other wireless devices in the premises, for example security systems. The radio channel is displayed on the Wireless LAN page. To avoid interference, let the Ericsson W20 select a channel

1/1551-CRH 102 167 Uen Rev A 2006-09-07

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Ericsson W20 manual Slow or Intermittent Wireless LAN Connection, Trouble-Shooting, 1/1551-CRH 102 167 Uen Rev A